I know these are frightening and uncertain times. Information is changing hour by hour. I want all of our patients and families to know that we are working tirelessly to keep current on the latest and most accurate information. I want to make myself available to you in a way that keeps all of you as safe as possible. As many of you know, telemedicine is not ideal but these are exceptional times. Since Covid 19 is contagious days before someone has ANY symptoms, it would be easy for someone who believes they are healthy to infect a vulnerable patient. This is why Governor Abbot ordered for all "non-life saving procedures"to stop at Texas medical facilities (effective 3/23/20). Additionally, this move allows Texas to save vital medical resources for physicians in hospital ER's,OR's and ICU's. We don't know how long we will need to remain under these restrictions but we will make changes as soon as it is safe to do so. We have made the following changes in order to serve you better:
We will continue to schedule appointments but they will all be telemedicine appointments for now. (see below for how telemedicine visits will work). Insurances are changing coverage rules and we anticipate coverage should be excellent for these visits. These are financially unsure times and no one should go without care because they are worried about cost. We are committed to providing affordable care.
We have expanded the appointment schedule in anticipation of an increase in illness. Appointments will be available from 7:45am-5:30pm Monday-Thursday with Friday appointments available for acute issues.
As always, I am available for any emergencies 24/7.
Do leave a message when you ring the office - please be assured that we are checking messages at least hourly, please leave a message as someone WILL retrieve it and WILL return your call.
Additionally, please understand that a call-back may be delayed if I'm busy with another patient.
Thanks to Gov.Abbot loosening telemedicine laws, we will be able to still provide some controlled Rx's (ADHD meds, for example) without an "in-person visit". You must have previously been current on your visits in order for us to provide this service.
All scheduled vaccines will need to be postponed until it is safe to bring patients in for elective visits.
How does a Telemedicine Visit work?
You will be called with a reminder of your visit the day before. We will call the phone number we have on file as 1st preference and will leave a message if you don' t answer. The Telemedicine visit will be performed via WhatsApp, please be sure that is installed and able to recieve calls prior to the appointment time - please call us in advance if you have any problems with WhatsApp.
I will place the WhatsApp video call to you at the appointed time.
The patient should be present and in a room separate from siblings or family members other than parent/parents (if under 18). Please make sure you have the following at your appointment:
The patient. Patient should wear a bathing suit and loose clothing. I may ask a patient to disrobe down to your bathing suit, if necessary. Rest assured we will do everything we can to be sure that the patient will feel as comfortable as possible - as always, patients wishes come first.
A flashlight separate from your phone
A thermometer (you will be asked to take a temperature in front of me).
Please do not worry, these are just precautions for situations that we may encounter during these difficult times. We will walk you through any steps that you may feel confusing. Keeping you safe and healthy is always our top priority.
Keeping you updated on COVID-19
Monday 8am - 12pm
Tuesday - Thursday, 8am - 4:30pm
In case of an after hours emergency please call the office and follow the instructions on the message or consult our After Hours Policy
- Routine physicals/ well visits
- Sports and camp physicals
- Preventive health/ risk assessment
- Acne management
- Wart removal
- Adolescent gynecology (irregular periods, cramps, pap smears if needed, etc.)
- College health
- Medical management of sports injuries and head concussions
- Medical evaluation and treatment of overweight and related health issues
- Medical evaluation and outpatient multidisciplinary treatment of eating disorders
- Medical evaluation and treatment of Polycystic Ovary Synrome (PCOS)
- ADD/ADHD evaluation and treatment
THE NEXT STEP
A WORD TO MY PATIENTS ABOUT THE RECENT NEW YORK TIMES ARTICLE ON BREAST CANCER RISK AND BIRTH CONTROL
On Dec 7, 2017, the NY Times published an article titled "Birth Control Pills Still Linked to Breast Cancer, Study Finds"
call us today for an appointment
Our office is open 8-12 Monday, 8-4:30 Tuesday to Thursday (excluding holidays), closed Friday - Sunday.
Dr. Scalfano sees patients on Tuesday, Wednesday, and Thursday. Monday’s and Friday’s are reserved for lecturing, hospital work, and administrative duties.
When you call our office, please follow the prompts offered by the phone system, this will transfer you to the best person to assist you. If you reach one of our voice-mails, please do leave a message, if we are helping someone in the office we may not be able to answer the call immediately.
Messages are checked regularly throughout the day, including Monday’s and all urgent matters are addressed, even when Dr. Scalfano is not in the office.
Please also consult our After-Hours Policy (via the Policies button in the menu bar above)