WAM Reopening Guidelines: YOUR SAFETY IS OUR #1 PRIORITY!!
Windhaven Adolescent and Sports Medicine will be reopening for specified in-office visits,
on Monday, 6/1/2020 with the following guidelines:
A MASK MUST BE WORN BY PATIENT & PHYSICIAN OR STAFF, Per executive order GA-19. Patient and parent will be asked to enter the office wearing a cloth or paper face mask, covering the nose and mouth and wear it for the duration of the visit, at least until you exit the office.
All APPOINTMENTS MUST BE CONFIRMED over the phone. We must SPEAK DIRECTLY TO YOU PRIOR TO YOUR APPOINTMENT so that you can be screened and so that the time and date of the appointment are confirmed. We will call you 1-2 days prior but you will need to call us back in order to accomplish screening. With appointments being scheduled hourly, NO-SHOW fees will be enforced.
Patients 18 y/o and over should come to the visit alone, in order to decrease the risk of exposing patients and medical staff to disease. If there are issues parents would like addressed, please feel free to call us a day or so before the appointment. Parents should accompany those under 18 to the office but wait in the waiting room. Alternatively, you may sign the release on our website allowing a minor child to consent for themselves.
DO NOT COME INTO THE OFFICE (or send your child into the office) IF: you or someone you live with or have been exposed to has had a cough, a rash, diarrhea, vomiting, pink eye, or a fever (100.0°F) or higher in the last 14 days.
We ask for your patience. In order to reduce risk to our patients and conserve PPE, we are limiting staff to Dr.Scalfano and one other staff member. We are limited in the number of visits that we can schedule/ day because we are allowing ample time to disinfect the office in between each patient.
We can order Covid-19 testing: the most sensitive and specific Covid anti-body testing currently available (Roche total antibody anti-SARS-Covid-19 test) is offered by the CPL lab on the 1st floor of our office building. We require a telemedicine visit prior to ordering it to ensure it is the most appropriate test for you/ your child
We are continuing to schedule telemedicine visits. In-person visits will be reserved for physicals, pap smears, eating disorders, procedures, vaccines, and other items solely at the discretion of the doctor.
How does a Telemedicine Visit work?
You will be called with a reminder of your visit 2 days before at the number you have on file as 1st preference, and we will leave a message if you don't answer.
Dr. Scalfano will place the call. We will use our telemedicine portal and there is a possibility you will not recognize the phone number, but please answer the call at the appointment time.
This is a video call. Please place your phone or computer so that we can see the patient (or parent and patient, if appropriate). Please turn off ceiling fans and make certain that lighting is adequate. Please ensure you are not driving at the time of the appointment!
We ask that, if possible, you have the following at the time of the visit and in the room with the patient: THERMOMETER, FLASHLIGHT, SCALE (not always needed but please have ready in case), BP CUFF machine.
The patient should be in loose fitting clothing (shorts/t-shirts) so that it will be easy to assist the doctor in her virtual exam.
DON'T WORRY! THIS IS DEFINITELY A DIFFERENT WAY TO SEE THE DOCTOR BUT WE WILL WALK YOU THROUGH ANY STEPS THAT MAY FEEL CONFUSING. KEEPING YOU SAFE AND HEALTHY IS ALWAYS OUR TOP PRIORITY!
Monday 8am - 12pm
Tuesday - Thursday, 8am - 4:30pm
In case of an after hours emergency please call the office and follow the instructions on the message or consult our After Hours Policy
- Routine physicals/ well visits
- Sports and camp physicals
- Preventive health/ risk assessment
- Acne management
- Wart removal
- Adolescent gynecology (irregular periods, cramps, pap smears if needed, etc.)
- College health
- Medical management of sports injuries and head concussions
- Medical evaluation and treatment of overweight and related health issues
- Medical evaluation and outpatient multidisciplinary treatment of eating disorders
- Medical evaluation and treatment of Polycystic Ovary Synrome (PCOS)
- ADD/ADHD evaluation and treatment
THE NEXT STEP
A WORD TO MY PATIENTS ABOUT THE RECENT NEW YORK TIMES ARTICLE ON BREAST CANCER RISK AND BIRTH CONTROL
On Dec 7, 2017, the NY Times published an article titled "Birth Control Pills Still Linked to Breast Cancer, Study Finds"
call us today for an appointment
Our office is open 8-12 Monday, 8-4:30 Tuesday to Thursday (excluding holidays), closed Friday - Sunday.
Dr. Scalfano sees patients on Tuesday, Wednesday, and Thursday. Monday’s and Friday’s are reserved for lecturing, hospital work, and administrative duties.
When you call our office, please follow the prompts offered by the phone system, this will transfer you to the best person to assist you. If you reach one of our voice-mails, please do leave a message, if we are helping someone in the office we may not be able to answer the call immediately.
Messages are checked regularly throughout the day, including Monday’s and all urgent matters are addressed, even when Dr. Scalfano is not in the office.
Please also consult our After-Hours Policy (via the Policies button in the menu bar above)